Privacy Policy

Online Privacy Policy

Medsit Sigma LLC (“Medsit Sigma,” “we,” “us” or “our”) values the privacy of individuals and businesses and takes care of the personal information entrusted to us. This policy describes how we gather, use, share and protect information through our websites and applications (the “Site”), consistent with applicable U.S. federal and state privacy laws.

It covers all information gathered through the Site, as well as information we lawfully receive from other sources, such as public records or business directories, where it relates to how you deal with our services.

If you or your business has signed a separate Service Agreement with us for payment processing or other services, that agreement controls how transaction and cardholder data is gathered, used and stored. If this policy and the Service Agreement conflict, the Service Agreement prevails for that data.

By continuing to use the Site, you agree to this policy. If you disagree, please stop using the Site. We may update this policy from time to time. Changes are posted here, and for significant changes we will provide notice and request consent where the law requires.

Information We Collect

Personal information

Details that identify a person or business, for example:

• Full name
• Email address
• Home or business mailing address
• Phone number
• Business registration or tax ID
• Banking or financial details
• IP address or device identifiers linked to personal data

Non-identifiable information

Data that cannot be traced back to a specific person, for example:

• Browser and device type
• Operating system and screen size
• General location (state or city)
• Pages viewed and time spent
• Server logs and error reports
• Combined analytics data

We use this to see how visitors use the Site and to make our services better.

How We Collect Information

We collect personal information directly from you when you:

• Ask about a product or service
• Fill in an online application or form
• Create an account
• Answer a survey
• Contact our support team
• Use our websites, mobile apps or digital platforms

Some information is also gathered automatically through cookies, pixel tags and similar tools. We may supplement it with details from public records, business directories and other lawful third-party sources to keep our records accurate. Where required, we will ask for your consent first.

Online Tracking

Cookies

Cookies are small text files saved on your device. They help us remember your preferences and see how the Site is used, and may capture your browser type, pages viewed, time on the Site and device identifiers. We do not use cookies to store sensitive personal information in unencrypted form. You can set your browser to block cookies or alert you when one is used, though some features may not work properly. Cookie settings must be changed on each device and browser you use.

Web beacons and pixel tags

These are small images in web pages or emails that let us gauge campaign results, track Site usage, spot returning visitors and see when emails are opened and links clicked.

Location (mobile devices)

If you use our mobile applications, we may request access to location services to provide local support or offers. This happens only with your permission, and you can switch it off in your device settings.

Analytics tools

We use analytics services such as Google Analytics to gather combined, anonymized information about Site usage. These tools do not identify individual visitors.

How We Use Your Information

• Review and process your application for services
• Meet legal, regulatory and contractual requirements
• Give you secure access to the Site and our services
• Contact you about your account, updates or new features
• Tell you about changes to our policies or terms
• Send newsletters, offers or event information by email, SMS or other means, where the law permits and you have not opted out
• Run promotions, contests and customer surveys
• Improve our services, products and operations
• Detect, investigate and prevent fraud or misuse
• Conduct anonymous statistical, marketing or demographic research

If we want to use your information for a new purpose not described when we collected it, we will ask for your consent unless the law allows otherwise.

Confidentiality

Material you give us for editing, development or consulting stays confidential and will not be shared, sold or disclosed without your clear consent.

Who We Share Your Information With

Except as explained in this policy, we do not sell, rent or give your personal information to anyone outside Medsit Sigma LLC and its affiliates. We may share it with:

Service providers

Companies that help us run our services, such as website hosting, payment processing and billing, fraud detection and security, customer support, analytics, and marketing and communication tools. They must protect your information by contract and use it only for the work they do for us.

Business partners

Banks and financial service partners that help us complete transactions or provide tailored services. Once shared, the information is also covered by their privacy policies.

Legal and safety disclosures

We may disclose information when the law, a court order or legal process requires it, or in good faith to protect our legal rights, property or safety, or to respond to urgent public-safety situations. We limit disclosure to what is necessary.

Anonymous information

We may share information that cannot be tied to an individual to study Site traffic, understand our audience and improve our services.

How We Safeguard Personal Information

Information collected through the Site is stored in secure systems that are not open to the public. We apply industry-standard administrative, physical and technical safeguards to protect its confidentiality and integrity.

To protect your privacy, we may ask you to verify your identity before sharing personal information, for example by confirming part of a tax or account number during a phone or in-person check.

Medsit Sigma will never ask for sensitive details such as your full Social Security number, passwords or banking credentials by email or text message. If you receive such a request, please report it to info@medsitsigma.com.

No method of sending data over the internet is completely secure, so we keep updating our security tools and practices as threats evolve.

Your Responsibilities When Using Our Site

• Give accurate, complete and current information about yourself and your business
• Keep your registration details up to date

You are responsible for keeping your account and password confidential and for all activity under your account. If we believe information is false, misleading or out of date, we may suspend or end your access to the Site.

Other Details

Links to third-party sites

The Site may link to websites run by our affiliates or partners. This policy covers only data collected through our Site. We are not responsible for the content or privacy practices of other sites, so please read their policies before sharing personal information.

International visitors

Our services are meant for users in the United States. If you visit from another country, your information will be transferred to and processed on servers in the United States, and by using the Site you agree to this.

Retention

We keep personal information only as long as reasonably needed for the purposes in this policy or as the law requires. When it is no longer needed, we securely delete, de-identify or anonymize it.

Business transfers

If Medsit Sigma goes through a restructuring, merger, acquisition or sale of assets, personal information may be transferred as part of that deal. Where required, we will give notice and seek consent first.

Contact Us

If you have questions, requests or concerns about this policy or how your information is handled, please reach us using the details below.